The upgrade article shows you how to upgrade from older versions of Service Manager.The deploy article helps you deploy Service Manager in one of several different scenarios.The planning article helps you understand the hardware and software requirements and also the software roles you need to prepare for Service Manager before deploying it for use in your organization.The what's new article describes new capabilities and changes in Service Manager.
It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.
System Center - Service Manager provides an integrated platform for automating and adapting your organization's IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). We recommend you to upgrade to Service Manager 2022. Administrative users who are associated with this role can manage operating system installation packages and images, task sequences, drivers, boot images, and state migration settings.This version of Service Manager has reached the end of support. Operating System Deployment Manager grants permissions to create operating system images and deploy them to computers. User2: Operating System Deployment Manager Administrative users who are associated with this role can also view collections and their members, status messages, queries, and conditional delivery rules. Administrative users who are associated with this role can view a list of applications, and they can manage deployments for applications, alerts, templates and packages, and programs. Application Deployment Manager grants permissions to deploy applications.
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